Shipping policy

Shipping & Returns


SHIPPING DETAILS

Country

Β Delivery Time Service
Australia: We ship to all cities and towns in Australia (Adelaide,Β Brisbane, etc.). 1-3 days Shippit / Sendle

Β 

We utilise Shippit / Sendle (Australia's biggest parcel couriers & freight resellers). We give customers access to multiple freight, courier and shipping services with no limits on the size, value or weight of orders. This guarantees theΒ cheapest and fastest shipping prices for your location.Β Our courier services include:

  • TNT Express
  • DHL Express
  • StarTrack
  • Courier's Please
  • Fastway/Aramex
  • Toll
  • Cope Sensitive Freight
  • Northline
  • Capital Transport

(Timeframe estimates account for when parcel's are dispatched and exclusive to business days. Orders are sent the same day or the following morning. Please not this excludes delays outside our control.)

Β 

TRACKING YOUR PARCEL

Once your order has been packed and left our facilities, you willΒ be emailed a tracking number.

Please check you junk mail as some customers find this email is redirected to this folder.

Β 

RETURNS POLICY

If in the event an item is requested to be returned, it must include the following:

  • All items undamaged, original packaging
  • Included manuals, warranty slips, etc.

Shipping is not refundable.Β 

We strive towards safe packaging and posting procedures. In the event that a parcel is delivered damaged -- without photographic evidence we cannot be held liable. However, the aforementioned is very unlikely.